Fire & Smoke Restoration

Fire & Smoke Damage

After the fire department leaves, we secure the property, remove soot and smoke residue, treat odor, and manage the cleanup and rebuild as one team.

Call 24/7 · (714) 841-1695 Find your local office

A real person answers, day or night.

SERVPRO Team Chirita technician setting up drying equipment in a home

What we handle

Fire & Smoke Damage, end to end

Emergency board-up & tarpingWindows, doors and roof openings secured the same day against weather and intrusion.

Soot & smoke residue removalWalls, ceilings, HVAC and contents cleaned with the right method for each type of residue.

Contents cleaning & pack-outBelongings inventoried, packed, cleaned off site and stored until the structure is ready.

Odor removalThermal fogging, hydroxyl and ozone treatment as the loss requires, not a cover-up.

ReconstructionStructural repairs through full rebuild, with one point of contact for the whole recovery.

Fire losses involve water from firefighting as well as smoke. One team manages the whole recovery and the insurance documentation that comes with it.

Smoke travels further than fire

A kitchen fire that is out in minutes can leave residue through the whole house and the HVAC system. Different fires leave different residues, from dry soot to greasy protein film, and each needs a different cleaning method. Our technicians test surfaces first and clean in the right order so residue is removed, not spread.

While you wait for the crew

What to do in the first 30 minutes

1Do not re-enter the building until the fire department says it is safe.
2Do not turn on electrical, gas or water systems until they have been inspected.
3Avoid wiping soot from walls or upholstery; the wrong cleaner sets the stain permanently.
4Keep hands clean and avoid touching surfaces; skin oils spread soot.
5Photograph the damage from the outside if you can do so safely.

Then call us

Every hour water sits, damage spreads. A real person answers 24/7 and dispatches the nearest crew.

Call 24/7 · (714) 841-1695

FAQ

Common questions

Can we stay in the house?

Often not until smoke residue and air quality are addressed, even if the fire was small. We will tell you honestly after the inspection.

Does insurance cover fire damage?

Fire is covered by nearly every homeowner and commercial policy. We document the loss with photos and Xactimate estimates and meet with your adjuster on site.

What about our belongings?

We inventory everything, pack out salvageable contents for cleaning and document items that cannot be restored so your claim reflects them.

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